Innovator: Abdalla Odat
At Sadeed, we are solving one of the biggest problems in customer service over social media for medium and enterprise companies. Accounts mangers encounter problems in response to all follower’s comments and messages due to many reasons. High volume comments, different social platforms, different followers input new cases, following ups or emergencies cases and receiving abusive comments over their social media accounts.
Sadeed is a web based platform that allows you to respond to your social conversations across Instagram, Facebook, and Twitter from one collaborative team inbox. Sadeed increases productivity using artificial intelligence by automated responses to follower’s comments within seconds, also automated common tasks like tagging, moving, assigning, or setting the status of incoming conversations.